I applied online for a savings account with Abbey several weeks ago. After a fortnight I called as I had heard nothing at all from them.
They said I should hear something within a week. 10 days passed. No news. I called again and was told someone would investigate and call me back within 48 hours.
3 days passed. Still no news. I called again just now and was told they couldn't tell me my account's status nor did they say why no-one had called me. Instead they promised that someone would investigate and call back within 48 hours.
Monetary Loss: $150.